Contact us
Here are the ways that you can contact York and North Yorkshire Combined Authority.
General enquiries
Please use the following form to direct your query to the relevant members of our team. Details on Freedom of Information requests can be found below this form.
Media enquiries
If you have a media enquiry, please contact the York and North Yorkshire Combined Authority Press Office by emailing news@yorknorthyorks-ca.gov.uk
Write to us
York and North Yorkshire Combined Authority
County Hall
Racecourse Lane
Northallerton
DL7 8AD
Freedom of Information requests
The York and North Yorkshire Combined Authority is fully committed to openness and transparency. If you are unable to find the information you would like through our website, you can find information about submitting a Freedom of Information request here.
View Privacy Policy
Make a Complaint
We want everyone to receive a good service from York and North Yorkshire Combined Authority. If you’re unhappy with something we’ve done, or with a service delivered on our behalf by one of our contracted providers, you can make a complaint to governance@yorknorthyorks-ca.gov.ukÂ
Tell us what happened and how it has affected you, and we will look into it.
What You Can Expect
- We’ll acknowledge your complaint within 5 working days.
- We’ll aim to give you a full response within 28 working days.
- If you’re still not satisfied, you can ask for a senior review.
Some complaints may need us to speak to the provider delivering the service so we can understand what went wrong.
Find Out More
For full details of how we handle complaints, please see our Corporate Complaints Policy.